HOSPITALITY IS WHO WE ARE AND OUR ETHICS
We have simple guidelines for people who want to list their properties on our website which they must comply with to ensure a beneficial and smooth working relationship.
As a homeowner on our list, make sure the photographs, property type, number of bedrooms and overall description of your listing is an accurate reflection of the guest’s expectations. This will boost your profile and give an impression that you deliver an exceptional experience which will make your guests recommend your listing for others.
Ensure you respond to every inquiry made regarding your reservation within 24 hours of receiving the request. This will enhance faster connection and ensure you plan for the arrival of your guests.
It is essential to have an accurate update of your listing’s calendar to reveal the dates your apartment will be available for use.
Be sure of the availability of the space before you accept a booking reservation for guests. In case of an unforeseen circumstance which will make the space unavailable for the use of your guest, try as much as possible to get your visitors an alternative resting place.
We take cleanliness seriously and pay special attention to the issue. As the host, make sure the environment of your listing’s bedrooms and other adjoining regions are kept clean and hygienic before the arrival of your guests. Kindly ensure every part of the listing is kept clean, change linens and places such as the bathroom and kitchen are not left out of the cleaning.
As the host, it is crucial that all features, appliances, and other facilities that your guests will look forward to enjoying in their apartment are in excellent shape and functional throughout their stay. Make sure you provide them with clean bed sheets, soaps, toilet paper, and towels as soon as they arrive at your house.